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Unmoderated web cams

This will prevent one participant joining early while you’re running late with the previous one.It’s worth testing the Zoom setup with them in some way before the day of the actual session.

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You’re using Zoom for both the video-conference and the session recording.Alternatively, do what financial services companies do with their contact centres and read it all out.Then ask the participant if they are happy to proceed with the session being recorded.There are rare issues with participants not being able to join calls.Zoom is the best video-conferencing I’ve used in terms of the level of reliability and alternate options if things go wrong.Now they just look like interrogation rooms, but with soft furnishing. I’ll walk through the setup for a variety of session types.

These days you don’t need labs, most of what you need is available in Zoom, the video-conferencing software which can be used free-of -charge. I realise you might want to skip straight to the setup you’re interested in, but read number 1 first. I recommend you run through these setups with a colleague/friend to familiarise yourself with how it works before trying it for real.

In your recruitment screening, make sure the participant has a microphone and camera (optional) for their desktop macine.

It’s easy to assume everyone does these days, but many don’t.

I’m not comfortable having a bunch of people on the call when it’s remote. I’ll add a meeting room where people can go to observe, just like an in-person session and explain to the participant what’s going on.

In this setup you are with the participant but instead of testing on a desktop machine, you are testing on a mobile device.

If you are employing a recruiter to find your participants then this is a run-through you can delegate to them.