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Hot chat direct chat request

Hot chat direct chat request-24

Both of the old chat room sofwares where 3rd party and making changes to them were both hard and time consuming, so we now have created a custom chat software of our own to overcome those problems.

You can also publish your chat link straight from the Live Chat agent app.To generate the chat link for a specific group, go to Settings → Channels → Chat link and select the desired group from the dropdown menu in the upper-left corner of your screen.Anyone clicking this link will be connected directly to the particular group.Share the chat link on social media, add it to your mail signature and include in your newsletter campaigns to let customers contact you without always having to visit your website.Below are some tips and ideas to improve your reach, using the direct chat link.For instant access to all your documents including your insurance certificates and welcome pack please log in to My Account .

You can also download your insurance policy booklets here Can't find what you need?

Online chat is located in the lower right-hand corner of any web page!

oh the problem seems to have resolved itself sometime in the 6 hours since I posted this.

When you interact with customers outside your website, whether through newsletters or social media posts, make sure it’s not a one-way relationship.

Make yourself accessible by sharing a direct link to your chat.

Unauthorized or improper use of this system may result in disciplinary action, as well as civil and criminal penalties.