Dating sites without emails
Either way, these interruptions have become a running joke with members and prove frustrating to Plenty Of Fish members who are in the middle of conversations with one another.
I wish I could say this is an uncommon occurrence for the site, but that's just not true.Apparently, over the last several years, Plenty Of Fish's website has gone down on an almost monthly basis to the chagrin of many of its members.Granted, some of these instances have been for scheduled maintenance, but not most of them.Red flags appear en masse when you take a look at Plenty Of Fish's page on the Better Business Bureau (BBB) website.The BBB has awarded the site a big fat 'F' for flat-out bad customer service.In terms of the number of registered members, Plenty Of Fish doesn't just surpass other top dating sites; it towers over them.
With over 80 million members, you could add together the memberships of (21.5 million), e Harmony (15.5 million), and Zoosk (25 million), its nearest competitors, and still not have as many members.
Most of the online dating sites have personality tests (Zoosk doesn't), and Plenty Of Fish is no exception.
As part of their Relationship Chemistry Predictor, they give their members 73 questions to answer, all of them designed to measure members' "five personality dimensions" and match them with other members who have taken the test.
Unfortunately, this kind of neglect seems to be the modus operandi for customer service at Plenty Of Fish.
To be fair, Plenty Of Fish does provide a help page and an email address and phone number for reaching customer service.
Alexandra is a content management intern for Best Company.